When We Are Closed
When the surgery is closed, cover is provided by Newdoc, the out of hour’s service. This service is commissioned by Betsi Cadwaladr University Health Board NHS Trust.
You can ring the normal surgery number and an answer phone message will advise you on the number to call.
You will be given advice by the ‘out of hours’ service and, if necessary, you will be offered an appointment at the ‘out of hours’ centre. Home visits are only for the housebound.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.