Prescriptions

You can use our Klinik patient access tool to request prescriptions but the easiest ways to order a repeat prescriptions is to use the NHS Wales App.

• NHS Wales App

Once logged in, your repeat medications and dosage will be visable and you can choose what you need.

You can also:

• Fill out a repeat prescriptions request form.
• Bring the paper form to the surgery, Monday to Friday from 0830 to 1800 and post through the prescription post box, located in the reception entrance area.

PLEASE NOTE: It can take up to 72 hours for you to receive your prescription so please ensure that you make your request in plenty of time and before you run out of medication.

We do not take repeat prescription requests over the phone or via email.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription, please use our Klinik patient access tool: https://access.klinik.co.uk/contact/plas-y-bryn/

If you have a repeat prescription, you will be asked to come in for an annual review.

We will be in touch during your birth month, or soon after and arrange for you to come in for a review, or this will be carried out over the phone.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.