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Your NHS Wales Experience (office.com)

Welcome to Plas Y Bryn Medical Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Electronic Patient Triage

This is a free to use service that saves you time. Use it to ask your GP or Nurse about your health symptoms, conditions, treatment or to request an appointment. You can even request items like Sick Notes, repeat prescriptions or GP Letters. Find the link in the Online Services tab.

Repeat Prescriptions

Please be aware that is a patients responsibility to request a repeat prescription. You can request repeat prescriptions by using the Online Services tab or by popping your repeat slip in the box at the entrance door. Please be aware that it may take up to 72 hours for a prescription to be processed.

Looking for test results?

If you are expecting results from hospital appointments, bloods or scans and would like to know if we have received them, please use our Online Services tab to ask this question. If you choose to call the practice for these results, please note that we are unable to answer such queries before 1500. The department that you were seen at should have advised how long it may take for us to receive these results and as soon as we receive them, they will be reviewed by a doctor who will advise if normal or if any further investigations are required. 

Hospital Referrals

We unfortunately have no control over the waiting times at the hospital. If you have been referred to the hospital, you will need to speak to the hospital directly about the progress of this, or specific waiting times. Please do not contact the practice as we can't help with this.

To contact Wrexham Maelor Hospital to speak about your referral, please ring: 01978 291100 and ask for the New Patient Booking Centre. You will need to then tell them the specialty you have been referred to. 

If you have been referred on an urgent suspected cancer basis, you should be seen within 2 weeks. Please ensure that you contact the booking centre if you haven't been seen within this time frame.

What is an urgent suspected cancer referral?

A GP or nurse may have arranged for you to have tests or see a hospital doctor (specialist). This is to investigate your symptoms, find out what is wrong and if it could be cancer.

Most people will not have cancer but if you do, early diagnosis and treatment are important.

Physio – Self Referral

Please click on the Physiotherapy - Self Referral tab at the bottom of this page for further guidance and a link to the referral form. Please note that you will need access to a printer to print the referral form or call in to the practice and we can hand one to you.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and support staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts on the webpage, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

Disabled access is available to the doctors and nurses consulting rooms. A disabled toilet is also available.

Car parking is available whilst you are attending the surgery at your own risk. Disabled car parking spaces are available near the front of the surgery.

NHS 111 Wales – This link contains lots of health information and advice, including a useful symptom checker if you are unsure about whether to access our services.

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