Covid Passports

For more information on how to obtain you NHS Covid pass - click on the link below:

Please note: Your Covid Passport will only show Covid vaccinations that you received in Wales or England. If you  had your vaccinations in Wales and the information is not showing corectly please telephone your local health board, for this area the number is 03000 840004

If you received a Covid vaccination anywhere else then proof that you received it will be provided by that particular country. 

Queries regarding Covid vaccinations given in Betsi Cadwaladr Health Board

Please send an email with your query to with your full name, date of birth, address & picture of the front and back of your vaccine card.

Queries regarding Covid vaccinations given within the EU

In order to document your vaccination you will need to apply for a EU Covid passport on this link 

If you have symptoms of COVID-19

If you have symptoms of COVID-19, however mild, you must self-isolate at home for at least 10 days from when your symptoms started. Do not go to a GP surgery, pharmacy or hospital. (Please see section on when to seek medical advice). You should arrange to have a test to see if you have COVID-19.

Preventative self-isolation

People may be advised by their GP or hospital doctors to self-isolate as a precaution, either before a medical procedure, or afterwards. This is a different kind of self-isolation to that outlined in this guidance, which is about people who have symptoms of COVID-19 or have tested positive for the virus. If you have been advised by your doctor to self-isolate as a precaution, it is to ensure that you are as well as possible for your medical procedure to go ahead, or to enable you to recover fully afterwards. 

What you can and can’t do during this kind of self-isolation depends on what your doctor has advised, and each case will be different. If you have any queries, you must ask the doctor who told you to self-isolate for their advice.

Key points

  • Self-isolation period is 7 days.
  • You could be fined if you do not stay at home and self-isolate following a positive test result for COVID-19, or if you are a contact of someone who has tested positive, and you are notified by NHS Wales Test, Trace, Protect that you need to self-isolate.

If you have received a POSITIVE test result for COVID-19 infection:

  • Self-Isolate for at least 7 days

You must self-isolate at home in line with the UK Government self-isolation guidance: 

To reduce the risk of passing on the infection to other household members you should take actions as outlined in the guidance.

Please refer to the ‘Ending Isolation’ guidance and for more information on when it is safe for you to come out of isolation:

Your household members must self-isolate for 10 days from your symptom onset date; if they subsequently develop symptoms themselves, they must self-isolate for at least 7 days from their symptom onset and may request a test. 

If the ill person in the household is not showing any signs of improvement and has not already sought medical advice, visit the NHS Direct Wales website or call NHS 111.  If it is a medical emergency, call 999.


If you have had a NEGATIVE test result for COVID-19 infection:

1. Persons identified as contacts of COVID-19
If you have been spoken to or identified as a contact of a case of COVID-19 and are within your 7 day self-isolation period, please continue to follow the advice on here.

Despite a negative test (with symptoms or without), you must continue to self-isolate until the 7 day incubation period is over.   

If you subsequently become unwell after the 7 day incubation period, you should self-isolate again, and may need a further test.

2. Persons without a known contact of COVID-19
Your negative test does not conclusively rule out infection due to COVID-19, but means that it is more likely that your symptoms were due to a different infection, such as influenza or other bugs that cause coughs and colds. It is important that you do not pass on these infections either, and should continue to self-isolate until you are better.

If you subsequently become unwell again, you should self-isolate, and may need a further test.

If you have had a NEGATIVE test result but have never had any symptoms, there is no need to self-isolate.  If you subsequently become unwell, you should self-isolate, and may need a further test.

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